Introducing the new Member Portal
Motorsport Australia is pleased to announce your new Member Portal will be live in July.
The goal is simple: turn the currently slow and, let’s be honest, clunky experience into one that’s fully digital, integrated and seamless. This is a major transformation that will roll out in phases over the next two years.
Phase One won’t fix everything at once, but it will deliver a meaningful step forward.
We’re replacing the current platform (used for membership, licencing, vehicles, permits and events) to make your regular touchpoints simpler, faster and easier to navigate across mobile, desktop and the Motorsport Australia app.
Importantly, the new Member Portal has been designed in consultation with you, for you. It will focus on delivering a:
- simpler, easy-to-navigate process across all areas
- faster and more streamlined process for licences, permits, events and logbooks
- simple digital profile for your licence and vehicle information
- single portal that is home to all your information
Please spend a few minutes to log into the current Member Portal to update two items:
- Update Profile, including your name, address (residential and postal), email address and phone number.
- Update Your Vehicles – Event Entry > My Details > My Cars, to show current vehicles only.
Doing this ensures the switch over will be as seamless as possible (for us and you).
In the meantime, we’ll continue to populate these Frequently Asked Questions to provide more useful information. And you can always contact our Member Services team.
Thank you for your support and continued participation in the sport we all love.
Select the icon on the top right corner, it will open up a small selection menu.
Select ‘Update Profile’, and allow the window to open up.
Review and update any information that you need to on this page, then select the ‘Next’ button.
Update any information that you need to on this page, and once completed, select ‘Save‘.
Allow a few seconds for it to save, and check to see if it has updated on your screen.
Select your icon on the top right corner.
Click ‘Update Email‘, and allow the window to open.
Make sure you are using a current email address. Update your email, if you need to, in the ‘New Email‘ box.
Select ‘Submit‘ when you have finished adding your new email.
Select ‘Event Entry‘ on the left navigation menu, and allow it to load.
Select ‘My Details‘.
Select ‘My Cars‘.
Update your existing cars by selecting them, and don’t forget to hit ‘Save‘ when you have finished.
Remove old cars by using the bin icon.
Add new cars by clicking on the ‘Add Car‘ button.
Why is Motorsport Australia changing the system?
We heard the feedback, and we heard it from many sources. The old system was not user-friendly.
What is changing?
Motorsport Australia is changing the online platform used for Membership, Licencing, Officials, Media Accreditation, Vehicles, Logbooks, Permits, Event Entry and Event Registration to a single unified and seamless platform.
What’s new in the new system?
Well, everything.
From the way it looks, to the functionality and how you interact with it. It’s all changed.
We know that change can be difficult, but the new system structure will be easier to use, with all relevant information in a single system.
How do I access the new system?
We haven’t flicked the switch yet. That will happen soon. We will let you know as soon as it’s live and ready to go.
What if there are details that I need to change that I can’t do myself on the Member Portal?
You can contact our Member Services team to assist you.
When will it be ready?
Soon! We expect the new Member Portal to be ready in July 2026.
What will happen to my data?
All existing member data will be migrated to the new platform, where it will be stored in a secure environment with relevant data protections.
What if I have an existing pending application, will that be migrated over?
Yes, all applications in the system will be migrated. And whilst it may look a bit different, it will be actioned by our team as quickly as they can.
How do I learn how to use the new system?
There will be multiple ways we will update members, including online tutorials, FAQs, and step-by–step instructions.
Is the system secure?
Yes, the new system will enhance our security position. We take data security seriously and are looking to ensure we maintain the highest levels of data security.
What else is coming?
This is just the beginning. We are looking to fully automate our permits processes for our grassroots events.
We are also looking to expand our digital vehicle and logbook systems which could support digital scrutineering in the future.
Additionally, we want to expand the events capabilities to further support our clubs in hosting events. As part of this upgrade, we’re looking to reduce paper-based forms, replacing them with dynamic digital forms that are easy to use.
How do I contact Motorsport Australia if I need help?
Our Member Services team will ready and waiting, whichever way you want to connect.
Phone: 1300 883 959 (9am–5pm AEST, Monday to Friday)
Email: info@motorsport.org.au
Chat online using the chat function, this can be found within the current Member Portal.
Will the old systems still work with the new systems?
No. This will replace the old system. We’ll give you notice before this happens.
Will my logbook become digital?
Now, no. In the future, yes.
In the meantime, you can still manage your logbook requests (including new logbook vehicles, renewals, extensions, replacements, payment) in the new Member Portal.
Do I still need a paper logbook at events?
For now, yes.
Physical logbooks will still be required at events.
What if I don’t have an email address?
We use email to share a lot of member information, so this is the preferred contact and communications tool.
If you do not wish to use an email address, please notify the Member Services team, who will provide you with an alternative login method using a Member ID and password.
What if I share my email with another member?
If you share an email address with another member, both members will be contacted via email to help create and connect to a unique email address. This will make future engagement with the system simpler for each member.
However, if you are unable to have individual email addresses, we will be able to accommodate you logging in with a Member ID, and a password.
Is this new system going to increase our licence fees?
No.
Is the Event Entry process changing?
Yes. The Event Entry system is being upgraded to work with the new and fully integrated member portal. Event Organisers will be able to apply for Permits and then seamlessly begin creating their events in the same place.
For participants, the system will automatically link membership data with event entries, making the sign‑up process smoother and more accurate.
This upgraded platform will continue to evolve, improving the entire permit‑to‑event experience for grassroots and state‑level competitions.
Will the old systems still work with the new systems?
No. This will replace the old system. We’ll give you notice before this happens.
Will my log book become digital?
Now, no. In the future, yes.
In the meantime, you can still manage your log book requests (including new log book vehicles, renewals, extensions, replacements, payment) in the new Member Portal.
Do I still need a paper log book at events?
For now, yes.
Physical log books will still be required at events.
I need to apply for a new log book soon - should I wait?
No. Digital log books are planned for the future, and we’ll contact you well in advance when they’re ready. It won’t be this year.
I just paid for a physical log book - will I have to pay again?
No. The launch of digital log books is still some time away. We will give you plenty of notice and we’ll make sure the transition is smooth and fair.
Will I lose the history of my historic vehicle?
No. Your existing log books and history will remain intact.
Will physical log books still be available?
Yes. We expect physical logbooks will continue to be available for those who need them, likely with an additional fee. How physical and digital work together for the purpose of scrutineering will be a major focus over the coming year. We won’t change anything until we’ve got it right.
When will digital log books be launched?
Not this year. We don’t have a confirmed date yet. Digital logbooks are part of a larger transformation planned over the next one to two years.
When will the new Portal be live?
We’re aiming for July 2026.
We don’t have the equipment for digital logbooks.
We hear you. Digital scrutineering will require careful planning, testing and consultation. That work hasn’t begun yet, and nothing will change overnight. The new Portal is simply the first step.
I’m not good with technology, maybe it’s time to retire.
Please don’t. Our goal is to make this system as easy as possible for everyone. It won’t be perfect on day one, but we’ll provide training and simple guides to help you get comfortable.
I’ve heard promises like this for 10 years - it’ll never happen.
We understand the scepticism. But this time, the work is already underway. We’re committed to building technology that genuinely supports our members and the future of the sport. While we can’t promise exact dates for every feature, we can promise that we’re investing in the long-term health and accessibility of the sport.